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May 2011
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Ys [userpic]

Here's what I need in hosting:

  • I'm a reseller, so I need some sort of reselling-service-allowed account.
  • I need it to handle IMAP-based email. Procmail is preferable but not absolutely required. Catching user-*@domain while still rejecting *@domain is required, as the majority of legitimate email for me these days comes in on an address that looks like that.
  • Obviously, I need multiple domains, since I'm reselling.
  • Access to a billing-tracking tool would be cool, but not absolutely required. But a big plus; I currently cannot bill my customers correctly and that's a big issue
  • Reliable service. Preferably on reliable/fault-tolerant hardware (mirroring, RAID, whatever). This shouldn't have to be stated IMHO, but I'm also realistic.
  • Ability to host PHP and MySQL required, ability to run Zope/Plone a big plus but not required.
  • I'm currently paying $85/month for the service I'm unhappy with. Less than that would be better.

Things I don't need include root access and the like. I currently have a dedicated server. I don't like the service I'm getting nor the price. I could do another dedicated server but I suspect I'll have the same problems, unless I'm willing to pay way more than I can justify. (I found a reputable dedicated server provider that could do all of what I wanted, and they wanted $350/month for it.)

There are several providers that provide most of what I want at a price I can justify (HostGator is damn close, but that user-*@domain email thing may be a dealkiller if I can't get them to support it). I haven't found one yet that is a definite win. I thought HostGator was worth trying, but I haven't yet either cancelled my account or called them to see if I can get what I need. I really need to do one of the two soon.

Anyone have any recommendations?

Current Mood: irritatedirritated

I'm a Dreamhost user that's happy 99% of the time, so let me look through your requirements:

* Reselling: yes. But there's no special account type for it.
* IMAP: yes. procmail: yes. Catchalls: um, it looks like it's +, not -, there. Otherwise should be doable.
* Multiple domains: definitely. :)
* Billing tool: not as far as I can tell, but I may not be clear on what you need. (I mean, all my usage stats are broken down by domain, and my ftp stats by user, so maybe it's enough.)
* Reliable service: ah, yes. They try hard. Sometimes they don't quite make it. Generally they've gotten really good and their support people are both prompt and non-hostile. (The latter is, sadly, not a given.)
* PHP and MySQL: definitely. No limit on databases. Don't have Zope/Plone as a "one click install" but if it only needs PHP and MySQL you can install it yourself, as they provide shell accounts and so on.
* Well, depends on what you expect for it, of course. Dreamhost is pretty cheap, but you get what you pay for. (They cost more than GoDaddy or Siteground, but you definitely get what you pay for there, too.)

Largely I'm pretty happy with Dreamhost.

If all of your resale stuff is low bandwidth low storage, you could look at NearlyFreeSpeech, but I find them not to scale well, which is why I have a Dreamhost account also. (All of my podcasting mp3s are stored on Dreamhost. Dreamhost has such a sick amount of bandwidth and storage that I do remote backups of my home systems to there, too.)

Anyway, FWIW.