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May 2011
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Ys [userpic]

Here's what I need in hosting:

  • I'm a reseller, so I need some sort of reselling-service-allowed account.
  • I need it to handle IMAP-based email. Procmail is preferable but not absolutely required. Catching user-*@domain while still rejecting *@domain is required, as the majority of legitimate email for me these days comes in on an address that looks like that.
  • Obviously, I need multiple domains, since I'm reselling.
  • Access to a billing-tracking tool would be cool, but not absolutely required. But a big plus; I currently cannot bill my customers correctly and that's a big issue
  • Reliable service. Preferably on reliable/fault-tolerant hardware (mirroring, RAID, whatever). This shouldn't have to be stated IMHO, but I'm also realistic.
  • Ability to host PHP and MySQL required, ability to run Zope/Plone a big plus but not required.
  • I'm currently paying $85/month for the service I'm unhappy with. Less than that would be better.

Things I don't need include root access and the like. I currently have a dedicated server. I don't like the service I'm getting nor the price. I could do another dedicated server but I suspect I'll have the same problems, unless I'm willing to pay way more than I can justify. (I found a reputable dedicated server provider that could do all of what I wanted, and they wanted $350/month for it.)

There are several providers that provide most of what I want at a price I can justify (HostGator is damn close, but that user-*@domain email thing may be a dealkiller if I can't get them to support it). I haven't found one yet that is a definite win. I thought HostGator was worth trying, but I haven't yet either cancelled my account or called them to see if I can get what I need. I really need to do one of the two soon.

Anyone have any recommendations?

Current Mood: irritatedirritated

I would recommend pair.com without reservation. They have a range of service levels on shared servers, a reseller program (I believe you can resell services outside of their formal program as long as you don't let anyone else access your main account, but this may have changed since I've tried it), and dedicated servers available. PHP, MySQL, perl, procmail, and just about anything else you want -- you can install your own stuff or have them install extras on a dedicated server. I have had very few problems in close to 10 years with them, and the few problems I've had have been solved quickly. I have had essentially zero downtime, other than infrequent system maintenance (always announced well in advance).